Resource Manager

sofia, Bulgaria (Hybrid)

The world of global advisory, audit and tax compliance services for large multi-nationals is rapidly changing and heavily dependent on technology.    

The KPMG Delivery Network (KDN) is a KPMG special purpose member firm offering a way for clients to leverage KPMG top talent and technology platforms through regional teams of specialists, enabling economies of scale and a new way of working that expands beyond local capability

Together with KDN, KPMG member firms can drive the sales and delivery of global solutions at a competitive price and in a repeatable and consistent manner. As a member of KDN, you’ll be a part of the KPMG family working alongside some of our profession’s most skilled practitioners on rewarding programs and initiatives that are changing the way business operates, delivering value to our clients, and driving positive change in the communities we serve.

You’ll be enabling KDN accelerate new ways of working, using cutting-edge technology and working together with our member firms located in nearly 150 countries to help us achieve our ambition to be the most trusted and trustworthy professional services firm. 

And through your work, you’ll build a global network and unlock opportunities that you may not have thought possible with access to great support, vast resources, and an inclusive, supportive environment to help you reach your full potential.

About the role: 

The Resource Manager would work closely with our Business Development team to understand upcoming demands. They would collaborate with the Delivery Leads in the business units of the company to support the planning of the right resource allocation across projects in alignment with the business demand and the contracts signed with our clients.

Your Responsibilities:

  • Collaborate with and support Business Development, Delivery teams and KDN leadership to effectively plan resources to maximize utilization and minimize bench time.
  • Monitor chargeable hours/progression towards utilization targets that support business forecasting, recruitment, and overall Advisory plan.
  • Scheduling resources on appropriate demand codes against signed contracts
  • Scheduling resources based on business unit planning request.
  • Validating requested allocations against the existing contract. Flagging need for change order/ extension to contracting team when required.
  • Scheduling/extending resources against change orders.
  • Orchestrate and govern a weekly staffing cadence with all business units in the company.
  • Transfer out booking for resigned/to be offboarded resources.
  • Adjusting engagement schedules in the resource management system
  • Weekly cadence with Business Units on resource schedules and availability.
  • Ensure proper tracking of lending and borrowing of resources by updating the resource management system in a timely manner to reflect the changes.
  • Suggest proper allocation of resources in the different resource pools.
  • Identify process improvement opportunities.
  • Work with Service Now support team on approved enhancements.
  • Connect with KPMG Delivery Network bench resources and Delivery leads to understand capability and skills.

Requirements:

  • University degree (Bachelor or Master) in Computer Science, Engineering, Economics, Business,.
  • Previous experience as a Resource Manager or similar role aiming solutions delivery in complex client environments.
  • At least 5 years experience in IT company on same or similar role
  • Familiarity with Agile, project methodologies and any resource management system.
  • Very good planning and organizational skills
  • Ability to prioritize, negotiate and communicate well with stakeholders in demanding time-critical situations.
  • Ability to author clear and comprehensive documentation.
  • Fluent English

What we offer:

  • The chance to work in a top talent team
  • Attractive remuneration
  • Build knowledge in cutting-edge technologies
  • Opportunity for continuous training, learning and certification
  • Experience in an international and multicultural organization
  • Work on challenging projects with clients in various industries around the globe
  • Modern office environment
  • Additional health insurance
  • Life insurance
  • 50+ benefits and services to choose from
  • Hybrid working policy


Resource Manager

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Resource Manager

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